Overview

Beauty Hair Industry Customer Service Representative Full Time in Saint-Laurent, QC

Beauty Hair Industry

Branch Saint-Laurent QC CA

Position:
Customer Service Representative
Location:
Saint-Laurent, QC

Work Experience in related field:. You’re passionate about understanding problems and making things right. Full Time (M-F from 8:30am-5pm)….

We’re looking for an enthusiastic and highly motivated problem solver who loves working with people and who is passionate about delivering exceptional customer service.
As a Customer Service Representative , you’ll be an integral part of our fast-paced and quickly growing team.
JOB SPECS
Division: Marketing & Sales
Location: Montreal
Date Required: ASAP
Job Type: Full Time (M-F from 8:30am-5pm)
Career Level: Entry
Education : High school diploma
Languages: English / French
Work Experience in related field: 1-2 year
Compensation: $13 per hour

SKILLS

  • Strong sense of initiative, analysis and problem-solving skills;
  • Perfect communication skills in both English and French, written and spoken;
  • Excellent memory, organizational and time management skills;
  • Critical ability to adapt to a very highly dynamic and fast-paced environment;
  • Reliability
  • Resourceful
  • 1-2 years experience in a customer support related position (call centre preferred)
  • Upsell experience
  • Basic computer skills
  • You’re a true people person and your happy attitude is contagious!
  • You’re passionate about understanding problems and making things right

DUTIES AND RESPONSIBILITIES

  • Answer customer emails, live chats, inquiries and phone calls in a timely and courteous manner.
  • Assist customers in managing their online accounts.
  • Be an expert on our product, including our ever-growing home brands and professional lines.
  • Think on your feet to devise creative solutions to any and all problems that arise.
  • Occasionally follow up with delivery service providers
  • Handle RMA requests from A to Z

If you’re the right fit for this role you are a true people person. You don’t just say it; you mean it!

Job Type: Full-time

Salary: $13.00 /hour

Job Location:

  • Saint-Laurent, QC

Required education:

  • High school or equivalent

Required experience:

  • Customer Service: 1 year

Required language:

  • English & French

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Montreal, QC, CA
Posted on: 2016-11-01
Posted by: