Beacon Community Services Client Advisor (WorkBC) – Policy & Training Coordinator Full Time in Sidney, BC

Beacon Community Services

Branch Sidney BC CA

Client Advisor (WorkBC) – Policy & Training Coordinator
Sidney, BC

WorkBC Client Advisor – Policy & Training Coordinator. Reporting to the Director of Employment Services, the WorkBC Client Advisor-Policy & Training Coordinator…

Position Title: WorkBC Client Advisor – Policy & Training Coordinator

Position Number: 2018-66

Department: Employment Services (WorkBC)

Location: Sidney, BC

Days/Hours of Work: Monday – Friday, 9:00 am – 5:00 pm, 37.5 hours per week

Remuneration: BCGEU Stand Alone Grid

Status: Regular 37.5 hours/week

Posting Period: May 18-25th, 2018

Start Date: As soon as possible


We are an award-winning and Accredited not-for-profit that helps people and improves lives through a range of programs and services, including providing training and supports to help job seekers improve employment readiness and find and keep work. We offer a competitive salary, comprehensive benefits package and a rewarding, stimulating work environment.

Reporting to the Director of Employment Services, the WorkBC Client Advisor-Policy & Training Coordinator joins a multi-faceted team who are making a difference in people’s lives every day. In addition to managing a small caseload of clients, this position provides training to new Client Advisors and support to the WorkBC team regarding EPBC policy and processes. This role supports the WorkBC Program through the coordination of reports and by reviewing cases on a regular basis to ensure billing is maximized.


  • Post-secondary education in related field and/or combination of education and experience (Certified Career Development Practitioner (CCDP) or Career Counsellor Certification preferred)
  • Minimum 3 – 5 years’ experience working with unemployed individuals, including those with barriers to employment and/or disabilities to assess needs and in coordinating client supports and services
  • Experience in community relations preferred, such as liaising with chambers, business associations, community serving agencies and other employment service providers
  • Knowledge of local community resources, including funding resources and sources and eligibility for clients to access resources preferred
  • Aware of current national, regional and local labour market
  • WHMIS Certification (to be renewed annually)


  • Problem-solving skills
  • Strong literacy skills (reading comprehension, writing, listening and speaking)
  • Results focused
  • Team building skills
  • Conflict resolution skills
  • Skilled in the use of computers, the internet, Microsoft Outlook and electronic devices
  • Knowledge and experience with WorkBC Program and Ministry Integrated Case Management (ICM) database and EPBC Extranet required


All interested applicants can through our website, beaconcs.ca, quoting the position vacancy number 2018-66. Please note only those applicants who are selected to continue in the recruitment process will be contacted.

Job Type: Full-time

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Sidney, BC, CA
Posted on: 2018-05-23
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