Overview

Banque Nationale du Canada Customer Service Representative Full Time in Moncton, NB

Banque Nationale du Canada

Branch Moncton NB CA

Position:
Customer Service Representative
Location:
Moncton, NB

Take charge of clients by identifying and anticipating their needs and steering them toward electronic solutions (ABM or Internet) or the right advisor….

Customer Service Representative
Primary Location : NB-Moncton-Moncton
Employee Status : Temporary Timeframe : 3 months
Schedule : Full-time Hours Number : 20
Description
For the description please refer to the French version – CLICK HERE

This position reports to the Manager Customer Service.

Main challenges

  • Offer personalized and efficient service
  • Take charge of clients by identifying and anticipating their needs and steering them toward electronic solutions (ABM or Internet) or the right advisor
  • Propose and inform clients about specific Bank products and services
  • Perform operational activities
  • Answer phone calls and client requests
  • Complete the scheduled training activities in order to acquire the knowledge required for the position
  • Learn and comply with established policies, standards and procedures

Qualifications

  • High school diploma and two years’ relevant experience or College diploma
  • Sales and customer service experience
  • Knowledge of banking products and services, an asset
  • Flexibility to work schedules, an asset
  • Flexibility to cover several branches, an asset
  • Bilingualism (spoken and written) – English and French

Diversity is an integral part of the Bank’s values and commitments.

#LI-DNP

Number of Openings : 1
Job field : Customer service representative
Job Posting : May 18, 2016
Unposting Date : May 25, 2016
Job Number : CUS00D2J

Apply Now Here
or proceed with Standard Application Form.

Employment Type: Full Time
Location: Moncton, NB, CA
Posted on: 2016-05-20
Posted by:

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