Audi Winnipeg Part Time Receptionist Part Time in Winnipeg, MB

Audi Winnipeg

Branch Winnipeg MB CA

Part Time Receptionist
Winnipeg, MB

Organizing and planningStrong attention to detail and initiative. Accurately process payments and write receipts for vehicle deposits & sales….

Title: Receptionist
Reports To: Office Manager
Date: May 31, 2016

Purpose / Summary
Primary objectives for this position include: greeting customers, answering phones, as well as ensuring customer satisfaction and customer retention for business growth. Attending to visitors and dealing with inquiries on the phone and face to face will be required. Supplying information to customers, clients, organization and general public is essential. The candidate we are looking for should be able to work independently with little supervision, have a positive attitude, good work ethic and a friendly, outgoing personality throughout the work day. Acting on the initial interface with the customer is required.

Job Duties & Responsibilities

  • Presents self as a professional, positive role model by demonstrating commitment to other employees, customers, and the dealership
  • Promptly answer and direct telephone calls in a friendly, professional manner.
  • Promptly greets or acknowledge all customers in a professional manner and directs customers with unresolved concerns to the appropriate individual.
  • Coordinates with other dealership employees to provide optimal customer service.
  • Establishes and maintains good working relationships with customers to encourage repeat and referral business.
  • Deal with all related-inquiries from both the public and customers
  • Monitor visitor access and maintain security awareness.
  • Verify customer contact information and update database as needed
  • Accurately process payments and write receipts for vehicle deposits & sales.
  • Keeps sales showroom, lounge and reception area tidy & organized
  • Ensures guest coffee is fresh and supplies are well stocked
  • ADP dealer software experience is an asset as is a good working knowledge of Microsoft office computer software.

Key Competencies

  • Verbal and written communication skills
  • Professional personal presentation
  • Customer service orientation
  • Information management
  • Organizing and planningStrong attention to detail and initiative
  • Tolerance for stress
  • High School degree or equivalent preferred
  • At least one year customer service experience
  • Knowledge of administrative and clerical procedures
  • Knowledge of computers and relevant software application
  • Knowledge of customer service principles and practices
  • Keyboard skills
  • Ability to work a switchboard
  • Dealership experience is an asset, but not required.

Job Type: Part-time

Required education:

  • High school or equivalent

or proceed with Standard Application Form.

Employment Type: Part Time
Location: Winnipeg, MB, CA
Posted on: 2016-06-03
Posted by: