Andersen I.T. Solutions I.T. Specialist (Contractor Position) Contract in Red Deer, AB

Andersen I.T. Solutions

Branch Red Deer AB CA

I.T. Specialist (Contractor Position)
Red Deer, AB

Deskside / End User Support (On-Site and/or Remote). Provide desk side support consisting of troubleshooting of hardware and software issues….



  • Degree or Diploma in a related discipline plus a minimum of 3 years’ experience in an IT Support role for a small to a medium-sized corporate environment; an equivalent combination of education and experience may be considered
  • Minimum 2 years’ experience working in one or multiple of the areas listed below:
  • Server / Network Administration
  • Local and Cloud Backup Configuration and Administration
  • Deskside / End User Support (On-Site and/or Remote)

DUTIES & RESPONSIBILITIES INCLUDE (but are not limited to):

  • Perform installation, upgrades, preventative maintenance tasks and repair of computer software and/or hardware
  • Provide desk side support consisting of troubleshooting of hardware and software issues
  • Document recommendations and certified technical information including:
  • Support Information
  • Software Licensing Information
  • Installation Procedures
  • Any known or new issues
  • Special Projects and other duties, as assigned


  • Demonstrated ability to learn quickly when facing new problems; a relentless and versatile learner; open to change; analyses of both successes and failures for clues to improvement
  • Strong Verbal and written communication skills including the ability to present information to various audiences in both formal and informal settings
  • Strong customer service focus with the proven ability to develop and maintain effective relationships with team members and Clients
  • Strong organizational and time management skills to manage multiple priorities and competing demands with tight timelines
  • Demonstrated ability in using MS Office applications (Outlook, Word, Excel, PowerPoint, and Publisher)

Job Type: Contract


  • I.T. remote or on-site work: 2 years (Required)


  • High school or equivalent (Required)

Job Location:

  • Red Deer, AB (Required)

License or certification:

  • Class 5 Drivers License (Required)

or proceed with Standard Application Form.

Employment Type: Freelance
Location: Red Deer, AB, CA
Posted on: 2018-04-04
Posted by: