Overview

ALTIS / EXCEL Network Administrator Contract in Burnaby, BC

ALTIS / EXCEL

Branch Burnaby BC CA

Position:
Network Administrator
Location:
Burnaby, BC

IT Service Desk Analyst. Our client, a para-government entity is seeking out IT Service Desk Analysts. The IT Service Desk Analyst is responsible for the intake…

IT Service Desk Analyst

Location:
Vancouver

Position Type:
Temporary

Duration:
6 months – 1 year

Opportunity Number:
1105534

Our client, a para-government entity is seeking out IT Service Desk Analysts. The IT Service Desk Analyst is responsible for the intake of internal client incidents/requests reported through email and telephone. This opportunity could further growth opportunities and help build an individual’s professional network.

Key responsibilities include but are not limited to:

* Provide first level technical support to internal clients in a networked environment using both standard and custom applications;
* Utilize Service Desk ITSM tool and support systems to record all Service Desk incidents / requests according to established process and documentation guidelines;
* Resolve incidents over the telephone or with remote control software through the use of Service Desk Procedures and knowledge base;
* Inform internal clients of current status of outstanding incident/requests as requested by the internal client.

If you are an individual with 2 or more years experience supporting a large organization with help desk or network administration, have strong communication skills, and are interested in a position with a para-government entity, please apply today.

Apply Online 20150521.4

We thank all interested applicants, however, only those under consideration will be contacted.

or proceed with Standard Application Form.

Employment Type: Freelance
Location: Burnaby, BC, CA
Posted on: 2015-05-23
Posted by: