OverviewAlpha Technologies Ltd. Service Engineer Contract in British Columbia
Alpha Technologies Ltd.
Branch BC CA
5-10 years of experience in the CATV, telecommunications, and/or power industries. Collaborate with Applications Engineers, Product Managers, Sales, and others…
As a result of our continuing growth, Alpha Technologies Ltd. has an opportunity for an experienced SERVICE ENGINEER to join our Technical Services group on a casual, as-needed basis . We are opened to basing this position in British Columbia or Alberta.
The Service Engineer is responsible for ensuring that all service engineering design and installation opportunities are reviewed and quoted within predetermined guidelines. The Service Engineer also clarifies “statements of work” with customers, provides engineering services and detailed design if required, while ensuring that opportunities are quoted in a timely manner, and meeting revenue and NOI targets.
Responsibilities include but are not limited to:
Grow Service revenue profitably by providing comprehensive and accurate installation quotations, while availing of opportunities to provide engineering consultative services.
Engage customer representatives to define detailed installation specifications for quotations while promoting EF&I opportunities for Field Services.
Participate in the Field Service response to major customer RFP’s. This input may include designs, drawings, budgets, and MOPs for Field Service proposed activities.
Work closely with sales personnel and customers to determine customer requirements and make cost-effective and innovative recommendations related to the selection and application of Alpha power products and Field Services.
Build relationships with strategic customers by supporting sales.
Collaborate with Applications Engineers, Product Managers, Sales, and others to provide power solutions in response to customer requests, including complex applications and preparation of customer proposals.
Support Field Services throughout the lifecycle of a project as requested.
Act as technical liaison to internal and external customers.
Credentials and Experience:
Prior experience in field service installation/commissioning of electronic and electrical equipment.
5-10 years of experience in the CATV, telecommunications, and/or power industries.
Electrical Engineering Degree or Diploma of Technology in a related discipline or relevant experience would be an asset.
Experience in a construction environment is an asset.
Excellent working knowledge of power system service, installation, operation, and maintenance.
Excellent organizational skills with strong attention to detail.
Exceptional English communication skills, verbal and written, and in technical and sale related fields.
Creative problem solving/troubleshooting skills applied in a fast paced environment.
Excellent customer service skills.
Ability to work under pressure and meet deadlines.
Ability to work as part of a team and with minimal supervision.
PC knowledge in MS Word, Excel, and Outlook; familiarity with engineering drawings programs.
Willing and capable of domestic and international travel, frequently on occasion.
Work may need to be performed outside of normal business hours.
Regular, short-term travel will be required.
Please send your resume in MS Word or PDF format to [email protected] . We would like to thank all applicants who apply; however, only those short-listed will be contacted for next steps.
Alpha Technologies Ltd. (formerly Argus Technologies) is a leader in the design, manufacture and servicing of powering solutions for the Telecom, Cable-Broadband, Traffic, Security, Industrial and Renewable Energy industries. With over 35 years of expertise, Alpha is the expert for complete AC, DC and renewable energy powering solutions, including rugged UPS battery back-up and indoor and outdoor power enclosures. Alpha’s TL 9000 certified quality system and operational excellence program focuses on achieving complete customer satisfaction and supplying solutions of the highest quality and reliability.
Employment Type: Freelance
Location: , BC, CA
Posted on: 2015-03-24