OverviewAlberta Health Services Administrative Support IV (Immunization/Preschool Speech Agent) Part Time in Edmonton, AB
Alberta Health Services
Branch Edmonton AB CA
Administrative Support IV (Immunization/Preschool Speech Agent)
Reporting to the Manager, Central Access, key responsibilities will include managing a patient scheduling data base for education programs, liaison with Program…
If you enjoy working independently in a fast paced environment providing clerical services and support to a diverse team of professionals at a Contact Centre, this position may be of interest to you. Reporting to the Manager, Central Access, key responsibilities will include managing a patient scheduling data base for education programs, liaison with Program staff and physician offices, providing resource materials to Alberta Health Services clients, and general support services such as filing, photocopying. Your solid knowledge of the Alberta Health Services system, computer systems and their applications will enable you to meet tight deadlines. Your strong organizational, interpersonal skills and ability to problem solve will allow you to handle multiple tasks in a timely manner in this dynamic and evolving work environment. Strong data entry and telephone skills are required.
The successful candidate will have a high school diploma supplemented by 2-5 years experience in a contact centre or office setting, preferably having worked in a fast paced, customer service focused environment. Equivalent experience may be considered. Minimum keystroke requirement of 13,000 – 15,000 keystrokes per hour.
– Strong interpersonal skills.
– Fast and accurate data entry skills required.
– Ability to perform effectively in a team environment.
– Strong knowledge of computer systems and applications, specifically Microsoft Office, data base management.
– Ability to deal with varied and diverse issues/groups/individuals.
– Ability to work quickly and independently.
– Analytical skills.
– Excellent customer service and telephone skills.
Employment Type: Part Time
Location: Edmonton, AB, CA
Posted on: 2016-12-05