AFL Break/Fix and Imaging Technician (3 Months) Temporary in Surrey, BC


Branch Surrey BC CA

Break/Fix and Imaging Technician (3 Months)
Surrey, BC

Work with all levels in the company across multiple provinces and head office; Ability to maintain internet services, as well as the telecommunication network…

This is for a 3 month full-time opportunity.

Internally referred to as a Systems Engineer Assistant. Under the general guidance and direction of the Director of IT, the position is responsible for assisting with maintaining the computer systems of AFL Canada, ensuring they run smoothly and assist with providing technical support and advice to computer users


Provide support to users in regards to software applications and hardware including workstations, computers, notebooks, servers, and printers;

Assist with installing and configuring computer hardware, software, systems, networks, printers and scanners, maintaining and updating new or existing hardware and software for workstation PCs, notebooks, printers, and peripherals;

Assist with new user setups, including Station Installs, User Creation, E-Mail Setup, Phone Setup;

Assist with repairing equipment and replacing parts;

Ensure timely resolution for IT problems;

Conduct computer electrical safety checks;

Work with all levels in the company across multiple provinces and head office;

Troubleshoot system startup and user logon problems, connection to local and WiFi network to desktop work stations and printers;

Help build and maintain positive relations;

Protect organizations’ values by keeping information confidential;

Perform other administrative and miscellaneous duties as requested, directed or assigned;

Enhance organizational reputation by accepting ownership for accomplishing requests and exploring opportunities to add value to job accomplishment; and

Adhere to and promote the environmental, health & safety policies of AFL.

Personal Qualities

Flexible—open to change and can rapidly adapt to new information, changing situations and unexpected obstacles

Detail oriented—exhibits excellent attention to detail

Independent – ability to work well under limited supervision

Analytical thinking/Problem Solving – Capable of complex reasoning analysis

Adaptable—able to collaborate with others in a dynamic team environment, and to stay focused and on task when working independently under limited supervision to complete work in a timely manner

Communication skills – Demonstrate strong communication and collaboration skills necessary to support all individuals at all organizational levels

Organized—Able to work in a fast-paced environment and prioritize multiple simultaneous work assignments

Results focused – driven to achieve

Interpersonal skills – able to collaborate on projects, maintain effective relationships, and communicate clearly at all levels of the business


Minimum 2+ years’ experience as Desktop Support professional in office settings

Expert knowledge of Microsoft Office and Windows software

Ability to maintain internet services, as well as the telecommunication network and databases

Experience with Citrix XenApp and Receiver an asset

Experience with Avaya IPOffice an asset

Working Conditions

Normal office environment

General hours of work: Monday through Friday 8:00am to 4:30pm

or proceed with Standard Application Form.

Employment Type: Temporary
Location: Surrey, BC, CA
Posted on: 2018-02-11
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