OverviewAdvantage Personnel HR Business Partner Full Time in Saint John, NB
Branch Saint John NB CA
HR Business Partner
Saint John, NB
Advantage offers temporary, part-time and full-time employment opportunities in many areas such as IT, general labor, warehousing, office administration,…
HR Business Partner – Saint John, NB
Saint John, New Brunswick
HR Business Partner
$40,000.00 – $47,000.00 + Benefits and Bonus!
The Advantage Group is a medium sized independently Canadian-owned employment and staffing firm, consisting of three employment and staffing services: The Advantage Group, Advantage Personnel, and Alternative Human Resources.
Advantage has been successfully helping people find rewarding careers since 1986. Our commitment to creating a positive and enriching work environment is evident by the length of tenure in our workforce and the thousands of satisfied applicants we have placed.
Let us help you in your job search. Advantage offers temporary, part-time and full-time employment opportunities in many areas such as IT, general labor, warehousing, office administration, customer service, and skilled trades.
Summary of Primary Job Responsibilities:
Reporting to the HR Business Partner – Region, serves as the single site functional leader for key HR responsibilities including site employee relations. Supports retention initiatives by executing programs developed to improve associate morale, satisfaction, productivity, and retention. Supports administration of HR policies, processes, and procedures. Trains, mentors, and assists in the development of others. Supports the Talent Management, Compensation and Benefits, Employee Relations and Centralized Recruiting Group Verticals. Supports management and all associates within a site. Upholds and promotes a People First Culture for our client .
College degree or equivalent required.
Minimum of four years of previous experience in an HR Generalist role or equivalent HR experience required. Experience in a high recruiting and retention environment would be an asset. Additional experience in other HR disciplines strongly preferred. Call Center industry experience preferred.
Basic knowledge and ability in MS Office (Word, Excel, Outlook).
Knowledge and ability to navigate the Internet and corporate Intranet, including how to search and research using both.
Strong verbal communication skills (active listening, speaks with confidence, uses proper etiquette, uses appropriate grammar/tone/inflection, displays appropriate temperament in conversations, relays information in a concise and logical manner, encourages an open exchange of ideas and opinions).
Good written communication skills (prepares appropriate documents, including reports on recruiting/hiring efforts and associate relations issues; creates and delivers correspondence suitable for a variety of audiences – associates, clients, management, external sources; presents information such as documentation of an event and/or corrective action in a logical sequence that is suitable for internal and external use).
Strong interpersonal and collaborative skills, including presentation, facilitation, and negotiation.
Excellent customer service skills.
Strong time management skills (multi-tasks, prioritizes work tasks, utilizes resources effectively/efficiently, adapts to changing work demands/priorities/environments).
Ability to communicate unpleasant news and difficult information in a productive, prompt and appropriate manner.
Ability to address personnel issues in a confidential, professional manner.
Ability to interview and select staff. Coaches, mentors and motivates others to achieve goals.
Evaluates operational and client needs in relation to recruiting and associate relations goals.
Develops and implements action plans.
Works closely with Site Director to meet site goals and improve associate retention.
Analyzes past performance and recommends appropriate actions.
Ability to ensure legal and policy compliance with the support of the Employee Relations Team
Acts as a change agent supporting the move to a People First environment.
Demonstrated ability to establish and maintain positive relationships with management, associates, peers, the general public and clients.
Ability to maintain a high level of professionalism and confidentiality.
Ability to identify problems, evaluate facts and formulate sound solutions.
Coaches associates and management in associate relations and effective performance management.
Recommends solutions and follows up as needed.
Basic understanding of all HR functions.
Basic understanding of regulations and legal requirements applying to employment and hiring.
Professional Human Resources certification (PHR) and/or continuing HR/Legal education a plus.
Travel Required :
Minimal – up to 10%.
Job Segment: HR Generalist, HR, Performance Management, Employee Relations, Call Center, Human Resources, Customer Service
Lisa Weir Doucet CPC
P: 506-383-8880 l C:506-866-7981
P: 506-652-2186 l C:506-866-7981
Experience. Delivery. Solutions.
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HR Business Partner – Saint John, NB
Employment Type: Full Time
Location: Saint John, NB, CA
Posted on: 2018-05-24