Overview
Advanced Lodging Inc front desk agent Part Time in Moncton, NBAdvanced Lodging Inc
Branch Moncton NB CA
Position:
front desk agent
Location:
Moncton, NB
Provide customer service; No degree, certificate or diploma . Standing for extended periods . Provide information on hotel facilities and services;…
Languages Bilingual
Education No degree, certificate or diploma
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Experience Experience an asset
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Business Equipment and Computer Applications Word processing software; Multi-line switchboard; Internet; Central reservation system (CRS)
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Work Setting Hospitality industry; Hotel, motel, resort
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Specific Skills Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests’ departures, calculate charges and receive payments; Perform light housekeeping and cleaning duties; Investigate and resolve complaints and claims; Exchange foreign currency; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments
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Security and Safety Bondable
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Work Conditions and Physical Capabilities Fast-paced environment; Work under pressure; Attention to detail; Standing for extended periods
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Personal Suitability Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Reliability; Organized
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Employment Type: Part Time
Location: Moncton, NB, CA
Posted on: 2016-06-14
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