OverviewAditya Birla Minacs Marketing Program Co-Ordinator NEW Full Time in Oshawa, ON
Aditya Birla Minacs
Branch Oshawa ON CA
Marketing Program Co-Ordinator NEW
Be aware and remain current on corporate advertising programs (i.e. Analyze programs along with departments data from the various contact types on an ongoing…
Job Title: Marketing Program Coordinator
Status: Full-time, Permanent (1 Year Mat Leave)
Call Centre / Department Hours: Mon – Fri 9am – 5:30pm
Days of Week Required: Monday through Friday
Minimum Hours per Week: Full-time: 30 hours min
Assists and supports the Marketing Program Manager in the development of the Marketing Call Center and outbound campaigns. Supports new Marketing programs which will utilize Customer Care Marketing Centre’s services.
Liaison with Agency or the client to determine program parameters.
Design program layout, communicate information to external third party client.
Test program to ensure viability.
Determine format of program reports.
Input in design and delivery of training to various department Ambassadors
Monitor program roll-out for conformance to format.
Analyze programs along with departments data from the various contact types on an ongoing basis for trends and continuous improvement
Follow-up on program activity, identify progress and critical deadline obligations.
Respond to Agency or client requests for specialized reports.
Design report, communicate request to third party client.
Extract information from database for weekly reporting.
Review data accuracy.
Roll-up weekly data into monthly report.
Gather data and create for monthly billing to Program Manager.
Be aware and remain current on corporate advertising programs (i.e. Home Office Letters, Mobility,
Graduate Program) for dissemination of information to Marketing group.
Communicate with client on regular basis for updates.
Responsible for changes or updates to the database.
Maintain appropriate inventory of fulfillment material.
Assist with scheduling, liaise with Team Leader to ensure adequate coverage according to program parameters.
Communicate implementation of new programs or program changes according to ISO requirements.
Process system requests.
Education/Knowledge: Community College or equivalent.
Experience / Skill:
1 to 2 years of job related experience.
Previous experience in CCMC desirable; course work in Marketing an asset.
1 – 2 years of experience in Computer applications and MS Office products.
Minacs is an Equal Opportunity, Affirmative Action Employer
We thank all applicants however only those under consideration will be notified.
Employment Type: Full Time
Location: Oshawa, ON, CA
Posted on: 2015-01-25