Overview

Accenture Customer & Chanel MC Manager Full Time in Montréal, QC

Accenture

Branch Montréal QC CA

Position:
Customer & Chanel MC Manager
Location:
Montréal, QC

Closely follows the strategic direction set by senior management when establishing near term goals.Interacts with senior management at a client and/or within…

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

Process Excellence and Change Enablement professionals design and implement process and change interventions that integrate strategy, technology and people to enable process improvements that create value for clients.

Job Description

Retailing Processes professionals enable the processes of selling goods and services directly to the consumer through various channels.

Store Operations professionals support of the following: store technologies, store layout and design, customer service, labor optimization and multi-channel capabilities that retailers will need in order to operate.

A professional at this position level within Accenture has the following responsibilities:

Identifies, assesses and solves complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors.

Closely follows the strategic direction set by senior management when establishing near term goals.Interacts with senior management at a client and/or within Accenture on matters where they may need to gain acceptance on an alternate approach.

Has some latitude in decision-making.

Acts independently to determine methods and procedures on new assignments.

Decisions have a major day to day impact on area of responsibility.

Manages large – medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture. Basic Qualifications

Minimum of 5 years of consulting experience with robust complex projects

Minimum of 5 years of Omni-Channel Business Architect experience with a background with fashion retailers or Quick Serve Restaurant (QSR) and other customer facing companies to envision and define digitally disruptive customer experiences across all their channels.

Professional Skill Requirements

Proven ability to build, manage and foster a team-oriented environment

Proven ability to work creatively and analytically in a problem-solving environment

Desire to work in an information systems environment

Excellent communication (written and oral) and interpersonal skills

Excellent leadership and management skills

All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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Employment Type: Full Time
Location: Montreal, QC, CA
Posted on: 2017-03-31
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